Terms & Conditions

1. Introduction

Welcome to North Wales Digital ("Company", "we", "our", "us").

These Terms & Conditions govern your use of our website and any services provided by North Wales Digital.

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.

2. About Us

North Wales Digital provides digital marketing, website design, e-commerce, systems integration, digital transformation, consultancy and related technology services.

Contact: North Wales Digital — Email: [email protected] — Website: northwalesdigital.com

3. Website Use

You agree to use this website lawfully and responsibly. You must not:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorised access to any part of the website, server or network.
• Introduce viruses, malware or other harmful technologies.
• Copy, reproduce or distribute content from this website without permission.
• Use the website in a manner that may damage or impair its functionality.

We reserve the right to restrict or terminate access to the website where misuse is identified.

4. Intellectual Property

Unless otherwise stated, all content on this website is the property of North Wales Digital and is protected by intellectual property laws. This includes:

• Logos
• Branding
• Website design
• Graphics
• Text content
• Images
• Documentation

You may view and download content for personal or business evaluation purposes only. You may not reproduce, modify, publish or distribute any material without prior written consent.

5. Service Information

Information presented on this website is provided for general informational purposes only.

While we endeavour to ensure accuracy, we do not guarantee that all information, pricing, descriptions or service details are complete, current or error-free.

We reserve the right to modify services without notice.

6. Quotations and Proposals

Any quotation, proposal or estimate provided by North Wales Digital:

• Is valid for 30 days unless otherwise stated.
• Is not legally binding until accepted by both parties.
• May be subject to revision where project requirements change.

Additional work outside agreed project scope may incur additional charges.

7. Client Responsibilities

Clients agree to:

• Provide accurate information.
• Supply required content, materials and approvals in a timely manner.
• Obtain any necessary permissions or licences relating to content supplied to us.
• Review and approve deliverables within agreed timescales.

Project delays caused by a client may impact delivery schedules.

8. Payments

Unless otherwise agreed in writing:

• Invoices are payable within 14 days of issue.
• Late payments may result in suspension of services.
• We reserve the right to charge interest on overdue accounts in accordance with applicable law.

Ownership of deliverables may remain with North Wales Digital until full payment has been received.

9. Third-Party Services

Projects may involve third-party services including but not limited to:

• Microsoft 365
• Google Services
• Meta / Facebook
• Shopify
• WooCommerce
• Hosting providers
• Domain registrars
• Payment processors

We are not responsible for the availability, security, pricing or performance of third-party services. Any agreements with third parties remain subject to their own terms and conditions.

10. Website Hosting and Support

Where hosting, maintenance or support services are provided:

• We will use reasonable efforts to maintain service availability.
• We do not guarantee uninterrupted operation.
• Scheduled maintenance may occasionally affect availability.
• We are not responsible for outages beyond our control.

11. Limitation of Liability

To the fullest extent permitted by law, North Wales Digital shall not be liable for:

• Indirect or consequential losses.
• Loss of profits.
• Loss of business opportunities.
• Loss of data.
• Business interruption.

Our total liability arising from any claim shall not exceed the amount paid by the client for the relevant services giving rise to the claim. Nothing in these Terms excludes liability for death, personal injury, fraud or any liability that cannot legally be excluded.

12. Data Protection and Privacy

Any personal data collected through this website is processed in accordance with our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

13. Links to Third-Party Websites

Our website may contain links to external websites.

We do not control and are not responsible for the content, policies or practices of third-party sites.

Accessing linked websites is at your own risk.

14. Confidentiality

Both parties agree to keep confidential information private and not disclose such information to third parties unless required by law or agreed in writing.

15. Termination

We reserve the right to suspend or terminate access to our website or services where:

• These Terms are breached.
• Unlawful activity is suspected.
• Payments remain outstanding.
• Continued provision of services becomes impractical or unreasonable.

16. Force Majeure

We shall not be liable for delays or failure to perform obligations resulting from events beyond our reasonable control, including:

• Natural disasters
• Power outages
• Telecommunications failures
• Cyber incidents
• Government actions
• Industrial disputes

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes become effective upon publication on this website.