Privacy Policy

Introduction

North Wales Digital ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

North Wales Digital

Email: [email protected]

Website: northwalesdigital.com

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

Information We Collect

We may collect and process the following types of personal information.

How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide our services
• Communicate with clients and prospective clients
• Improve our website and services
• Monitor website performance and security
• Comply with legal obligations

We will only process personal information where we have a lawful basis to do so.

Lawful Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Marketing Communications

We may occasionally contact you regarding our services where permitted by law.

You can opt out of marketing communications at any time by contacting us or following the unsubscribe instructions contained in any marketing email.

Cookies

Our website may use cookies and similar technologies to:

• Ensure website functionality
• Improve user experience
• Analyse website traffic
• Support marketing and advertising activities

You can manage cookie preferences through your browser settings.

Sharing Your Information

We do not sell personal information. We may share information with trusted third parties where necessary, including:

• Website hosting providers
• Email and communication platforms
• Cloud service providers
• Analytics providers
• Professional advisers
• Legal or regulatory authorities where required by law

All third parties are required to protect personal information appropriately.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes described in this policy
• Meet legal, regulatory and accounting requirements
• Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect personal information against:

• Unauthorised access
• Alteration
• Disclosure
• Loss or destruction

While we take reasonable steps to protect information, no method of transmission over the internet is completely secure.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request transfer of your information
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before submitting personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and will become effective immediately upon publication.